How to set up new Billing Details

Are you new to ZAN or simply want to update the way you’ll be charged for your ads? Here is how you can set up new Billing Details, step-by-step:

Step 1: Upon login to the ZAN platform, click the 'View Accounts' under the Advertising section in the upper left box.

Step 2: Once in, you will see your Company Name on the left side of the page, and the ZAN Account Name on the right. Please click on the Company name on the left and choose 'Manage Billing Info'.

Step 3: Input your new Payment Method in the “Billing Info” page, input your new Payment Method.

NOTE: The system is expecting a capital ‘US’ in the Country field.

A few things to remember about billing in ZAN

Daily Billing on Credit Card

We do daily billing on all ZAN accounts until spend gets to several thousand dollars a day, when we can look at underwriting through our insurance company, and move to terms.

Daily fee on Credit Card

We charge a percentage fee for using credit cards as a payment method, meaning all Credit Card transactions in ZAN have a processing fee, charged directly to your credit card - daily. Can’t be removed. It is all automatic.

To make sure we avoid any down time once close to a credit limit you can also make upfront payments. Well send an alert once the account is at 90% of its available credit limit to make sure you are aware.

Prepayment

If you prefere an easier way to do payment “chunks” vs the daily charges to your Credit Card, we can also do Prepays, starting at $2k.

Paused Accounts

System will automatically pause your account in case there’s a problem with the billing, or once credit limit is reached, so you’ll stop getting impressions and leads.

Separated payment methods for the same advertiser

In case you are managing campaigns for your own clients, and need to bill directly to them with a new payment method, it will be required to set a new company in the platform. 

If you only need to have different invoices for the same Credit Card,you can have various advertiser accounts under the same company for separate billing under the same card.

Invoices

Invoices are tied to the billing term and automatically go out, and can be send to more than one email account for billing. We can also update to a general email box for receipt so it doesn’t clutter a specific person's email account.

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